Communications Review

How do your board members communicate decisions to residents?

Good communication is part of excellent governance. The chair and board need to ensure that they have communicated aims, values and decisions to residents using a range of mechanisms. We can work with you to produce your residents newsletter, website, printed material, internal communication and PR through the local and national media.

Talk to us to find out how we can enhance your reputation.

Resident consultation and involvement

Do you consult with residents about key decisions of the board?

Co regulation means engaging with tenants to assess and scrutinise performance. Housing organisations will need to demonstrate that they have involved and consulted tenants about the way the organisation is run, the services it provides and priorities it sets.

It isn't enough to just carry out a survey with tenants, as many won't reply to this method of consultation. We carry out innovative consultation campaigns to ensure that those from all sectors of your community have a say.

Talk to us to find out how we can work with you on consultation and involvement.

Stakeholder engagement and management and stakeholder audits

The Board Development Agency can raise the profile of your organisation, its aims and values with your key stakeholders. These stakeholders include, tenants, politicians, community groups, the media and partner organisations. We can carry out a stakeholder mapping exercise, produce a communications strategy and ensure that you are using the appropriate communications methods for the audience identified.

Let us help you with your stakeholder audit - so that you target key stakeholders.

Talk to us to find out how we can work with you on your stakeholder management.