Resident Scrutiny Award
The 2 day award will show tenants how to scrutinise their landlord as part of
co regulation self assessment and continuous improvement.
The Governance framework for residents scrutiny panels
Outcomes- Understand the role of resident scrutiny in self regulation and co regulation and the Tenant Services Authority ‘s regulatory framework across the housing domains
- Explain the different arrangements for scrutiny activities in housing organisations and how this links to the board and resident involvement
- Explain how resident scrutiny panels can effectively monitor the decisions making and performance of housing organisations on an ongoing basis in own functional organisation
Developing and and leading resident scrutiny teams and how to carry out effective resident scrutiny
Develop an action plan and propose recommendations for improving resident scrutiny within their organisation
Outcomes- Explain the importance of direction and values in creating effective teams. Review own ability to be a team member and develop and lead resident scrutiny teams
- Understand the individuals' role as a member of a resident scrutiny panel and conflicts of interest that can arise.
- How to carry out a review : analytical and problem solving skills required .
- How to approach scrutiny in practice
- Evaluate the effectiveness of residents scrutiny arrangements and resident involvement in self regulation and co regulation How to review and evaluate effectiveness; how effectively the organisation facilitates resident scrutiny to achieve its stated goals and objectives
Equality and Diversity
Understanding diversity and working with diverse people and communities is fundamental to excellent governance. See how your organisation measures up
and learn to harness equality and diversity.
Duration: 1 day
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Duration: 1 day
Developing Tenant Inspectors
An overview of the benefits and practicalities of setting up
Tenant Inspections in your own organisation.
Duration: 1 day
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Duration: 1 day
Monitoring landlord services
Understand the importance of tenants in monitoring services and
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Go members get a discounted fee. In house training will of course be at a reduced fee
ILM Programmes
See Institute of Leadership and Management Award programmes for more details about these
