Problem Solving

Sometimes, despite our best intentions, things go wrong and associations find themselves facing the scrutiny and involvement of the regulator. This can range from relatively minor issues to serious concerns, resulting in Housing Regulator intervention. Such issues are difficult and time-consuming for officers to deal with on top of their normal workloads. Moreover, they are potentially damaging to organisational reputation if not handled efficiently and professionally.

We can undertake “regulatory rescues” advising on how best to resolve regulatory issues, providing tailor made solutions to problems and assisting with evidencing that any problems or concerns perceived by the regulator are being resolved.    We can:

  • assist you to interpret regulatory recommendations
  • brief officers and members on regulatory expectations
  • develop a plan of action to address regulatory issues identified
  • project manage problem resolution strategies
  • liaise with the regulator on your behalf
  • prepare and present progress reports to the board
  • act as a confidential critical friend
  • provide an independent assessment of organisational performance
  • assist with instructing and liaising with any necessary legal and professional advisors
  • help manage communications with key stakeholders
  • work closely with board members, providing any necessary training and support throughout.

To find out more about our regulatory rescues please talk to us in complete confidence.

 

 

 

Contact Us

Please do not hesitate to contact us - we're always happy to discuss your needs.